FRACTIONAL CHIEF OF STAFF · BROOKLYN, NY

I walk into
operational chaos
and ship the fix.

A get-it-shipped Chief of Staff for founders building in the US. MIT-trained, AI-fluent, ships fast. Most things in a startup don't require a full-time role. I'm here to bridge the gap on all of it.

PREVIOUSLY AT SUPERSONIC ADS (ACQUIRED BY IRONSOURCE) · MIT '24

Book a 25-min intro call Send a note

↓ What I actually do

01 — WHAT I DO

What you need on Monday might be different from what you need on Wednesday.

I'm comfortable figuring it out: pricing, packaging, office space, hiring, finance ops, vendor management, whatever the week throws at you.

I help you do what actually moves the business; not the busy-work that feels like progress.

→

Operational cleanup

Senior people doing junior work. Board prep eating your weekend. Investor updates landing the night before. New hires still guessing in week two; customers ghosting after signup. I find where time is leaking and fix the process so the right people do the right work.

→

Strategic + KPI work

Fewer initiatives, faster decisions. A goal framework your team owns, KPIs they can actually move, and board decks built around the three things that matter this quarter.

→

AI-augmented ops

Your team is already shipping with Claude and Cursor. I work at that speed. I write the prompts they'll reuse and build the workflows that turn individual AI hacks into team practice.

02 — RECENT WORK

What "cleaning up the mess" actually looks like.

Client names withheld; the work isn't. Each of these is a current or recent engagement.

EARLY-STAGE FOUNDER · AI SALES OPS

Helping a founder protect time for the work that builds the company.

Part coach, part strategic advisor, part Chief of Staff. Founders building something new have more good opportunities than any week can hold, and the discipline to say "not this week" is harder than it looks from the outside. My job is making sure the calendar matches the goals, the goals match what he's actually building, and the highest-leverage work doesn't get crowded out. The product is genuinely interesting; my job is making sure he gets to build it.

NATIONAL NONPROFIT · 12+ BRANCHES

Paper to digital, without scaring anyone off.

Moved a tech-skeptical nonprofit from paper workflows to digital forms. The Executive Director isn't comfortable on computers; most of the team isn't either. I built forms and flows simple enough that adoption happened without training sessions. The win was technical restraint, not technical ambition.

BOUTIQUE CONSULTANCY

RFP turnaround, cut by more than half.

Took RFP response time from ~4 weeks to under 2. Templates, automated budget math, a knowledgebase the team actually used. Done pre-AI; the same fix today is faster, but the diagnosis is the same: find the bottleneck, simplify the process, make adoption invisible.

SINGLE-ORIGIN SPICE COMPANY

Inventory that knows about growing seasons.

Built a custom inventory management system that factored seasonal harvest windows into reorder alerts. The team now gets notified to order from farmers while crops are actually in-season; before it, they were running out of stock waiting for the wrong moments to buy. Excel, not a SaaS subscription, because that's what the team would actually use.

PLUS BOARD EXPERIENCE, BOTH SIDES

Former Vice President of the Park Slope Food Coop board ($50M cooperative grocery, 15,000 working members) and board member of the National Giving Alliance. I've also advised boards as a Chief of Staff. Founders hire me knowing I understand how the conversation looks from the other side of the table.

03 — AI, HONESTLY

AI-fluent.
Human-led.

Your team is already shipping with Claude and Cursor. So am I.

↳

I write the prompts your team will actually reuse.

Not one-off magic; the boring, durable prompt library that keeps quality consistent across people and weeks.
↳

I build the workflows that turn AI from individual hack to team practice.

Memos, RFPs, KPI rollups, customer comms; the work that benefits when the whole team uses the same scaffolding instead of each person reinventing it.
↳

I'm a Section Leader for Stanford's Code in Place; I keep up.

The tools change every month. I track what's actually useful, drop what isn't, and bring the working version to you.

★★★★★

"Shayna's incredibly brilliant and her level of systems thinking and ability to operationalize is impressive. I feel much more at ease now that I can delegate things to someone who can think both of the big picture and the small details."

— Senior Partner · Boutique Consultancy

04 — ABOUT

A short version.

I was a history major. Then I moved to Israel and ended up in tech, which is not the path the History department had in mind. I worked through the acquistion of Supersonic Ads, which was acquired by ironSource (and later Unity), learned how Israeli startups actually run, and came back to the US to do a Master's at MIT's School of Engineering; the same arc in reverse, humanities to engineering, generalist to systems thinker.

Now I work with founders because founders are busy builders, and I like working with people building interesting things. The chaos that comes with building is the part I'm good at; finding where it's slowing you down, fixing the process, getting out of the way.

I'm fluent in Israeli, if not exactly in Hebrew. I serve on the National Giving Alliance board. I teach for Stanford's Code in Place. I'm in Brooklyn.

06 — FAQ

Questions founders actually ask.

Pricing, fit, what the work looks like, and when not to hire a fractional Chief of Staff.

Read the FAQ

05 — LET'S TALK

What's the mess?

25 minutes, no pitch. Tell me what's not working and I'll tell you whether I'm the right person to fix it.

MONTHLY RETAINERS, PROJECT-BASED, OR HOURLY · WE FIGURE OUT THE RIGHT FIT ON THE CALL

Book a 25-min call Send a note LinkedIn

SHAYNA MOLIVER · Fractional Chief of Staff for founders · Operations, strategy, AI workflows · MIT-trained, NYC-based · shayna@moliver.tech

I walk into operational chaos and ship the fix.